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J.E.M. Trade d.o.o.
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E-mail
jemtrade@croatia-istria.com

Premantura,
  Centar 127

tel.++385 52 575 632
fax:++385 52 575 545


Pješčana Uvala,
  II ogranak 36

tel.++385 52 397 178
fax.++385 52 397 179

TIPS & SERVICES  Currency: Kuna (1 Kuna = 100 Lipa). There are 1, 2, 5, 10, 20, 50 Lipa coins;1, 2, 5 and 25 Kuna coins 5, 10, 20, 50, 100, 200, 500 and 1,000 Kuna banknotes. Foreign currencies can be exchanged at banks, exchange offices, post offices and at most tourist agencies, hotels and camping grounds. Travellers cheque can be exchanged in our office, as the Eurocheque service is in process of being phased out. Credit cards: Most hotels, restaurants and shops accept credit cards (American Express, Diners Club, Eurocard/Mastercard, Visa, Sport Card International). Cash dispensing machines are ubiquitous. Electricity:220V, 50Hz Water:Tap water is potable throughout Croatia. The telephone code for Croatia is +385. Public telephones can be used only with phone cards Time zone:GMT plus one hour Travel documentation:Passport or some other internationally recognised identification document. Tourists may remain in Croatia for up to three months. For more information:Ministry of Foreign Affairs of Republic of Croatia Customs:There are no Customs charges for personal belongings. Foreign currency can be imported and exported freely. Domestic currency up to the value of 2,000 Kuna can be exported. Professional and technical equipment of significant value should be reported when entering the country. Pets must have valid international veterinary certificates. Purchase tax reimbursement for foreign citizens:Tourists making purchases in Croatia (apart from petroleum derivatives) which exceed 500 Kuna per receipt may reclaim VAT ("PDV"). At point of purchase the sales person will provide on request a form PDV-P, which should be filled out and stamped, on the spot. On leaving Croatia the receipt must be verified by the Croatian Customs service. A PDV refund in Kuna can be obtained within six months, either at the same shop where the goods were purchased (in which case the tax is refunded immediately), or by posting the verified receipt back to the shop, together with the account number into which the refund should be paid. In this case the refund is dealt with within 15 days of receipt of the claim. Medical care:Medical assistance is available in hospitals providing a 24-hour emergency service. National holidays:1 January - New Year's Day; Easter, including Easter Monday; 1 May - Labour Day; Corpus Christi (Movable feast); 22 June - Anti-Fascist Resistance Day; 25 June - Statehood Day; 5 August - Victory Day and National Thanksgiving Day; 15 August - Assumption; 8 October - Independence Day; 1 November - All Saints' Day; 25 and 26 December - Christmas Holidays. Working hours:Shops and department stores are open between 8 a.m. and 8 p.m., and on Saturdays from 8 a.m. to 2 p.m., or to 3 p.m. A smaller number of stores close between noon and 4 p.m. Many stores are also open on Sundays, especially in the summer, and a smaller number in the larger cities are open 24 hours a day. Public services and companies usually work from 8.00 a.m. to 4.00 p.m. from Monday to Friday. Post and Telecommunications:Post Offices are open from 7 a.m. to 7 p.m., and on Saturdays until 1 p.m. Postage stamps are sold in Post Offices and at news-stands.